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Consumerism and Marketing

7 Recommendations for Consumer and Digital Healthcare Industry Companies

7 Recommendations for Consumer and Digital Healthcare Industry Companies

Digital Consumerism Recommendations According to Executive Leadership of Leading Health Systems

Advancing the Consumer Experience Across Health Systems

Advancing the Consumer Experience Across Health Systems

The Academy and Cedar have partnered to launch The Consumer Co-Lab. Providers shared how they’re embracing strategies to cultivate consumer loyalty, developing data and analytics strategies, and creating digital engagement and care delivery models.

Consumer-Centricity and How Health Systems Stack Up

Consumer-Centricity and How Health Systems Stack Up

The Health Management Academy’s Strategy Catalyst team conducted secret-shops on self-scheduling functions of 42 health systems evaluating appointment timeliness, transaction ease, consumer preferences, & pre-care pathway, assessing consumer-centricity.