A podcast on the key issues in healthcare, featuring innovators from across the industry.
We power our members by building our community and fostering connections through executive peer learning. We support professional growth through talent and development. We accelerate understanding by delivering timely and actionable data and insights on key challenges. And we catalyze transformation by building alliances in areas where the power of the collective is greater than the power of one.
Health Systems Are Ramping Up Spend in Consumer and Digital Healthcare Technology: What Industry Partners Need to Know
Digital Consumerism Recommendations According to Executive Leadership of Leading Health Systems
The Academy and Cedar have partnered to launch The Consumer Co-Lab. Providers shared how they’re embracing strategies to cultivate consumer loyalty, developing data and analytics strategies, and creating digital engagement and care delivery models.
The Health Management Academy’s Strategy Catalyst team conducted secret-shops on self-scheduling functions of 42 health systems evaluating appointment timeliness, transaction ease, consumer preferences, & pre-care pathway, assessing consumer-centricity.
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